Terms & Condition



Welcome to Deeva PayOn Restaurant . By accessing our website, mobile app, or visiting our physical location, you agree to comply with and be bound by the following terms and conditions of use. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By using our website, mobile application, or ordering from Deeva PayOn Restaurant, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as any additional terms and conditions that may apply to specific features or services.

We reserve the right to modify these terms at any time without prior notice. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.


2. Eligibility

You must be at least 18 years old or have the legal capacity to enter into binding contracts to place an order or use our services. By placing an order, you represent and warrant that you meet these requirements.


3. Ordering and Payment

  • Orders placed via our website or mobile app are processed in real-time and are subject to availability.
  • All prices listed are in [insert currency] and include applicable taxes unless otherwise stated.
  • We accept various payment methods including credit/debit cards, digital wallets, and other payment options displayed at checkout.
  • Payments are processed securely through trusted third-party payment gateways. We do not store full card details on our servers.

4. Order Confirmation and Modifications

  • Upon successful submission, you will receive an order confirmation via email or SMS.
  • While we make every effort to accommodate changes, modifications or cancellations may not be possible once the order has been processed or prepared.
  • In such cases, please contact us immediately at [support email/phone number], and we will do our best to assist.

5. Pricing and Errors

We strive to ensure all pricing information is accurate. However, errors may occur. We reserve the right to correct any pricing errors and cancel orders resulting from such inaccuracies, even after an order has been submitted or confirmed.


6. Delivery and Pickup

  • Delivery times are estimates and cannot be guaranteed. Delays may occur due to traffic, weather, or unforeseen circumstances.
  • For pickup orders, customers are expected to collect their orders within the specified time frame.
  • No refunds will be issued for orders not collected within 30 minutes past the estimated pickup time unless previously arranged.

7. Returns and Refunds

We aim to provide the highest quality food and service. If you are unsatisfied with your order:

  • Please notify us within [X hours/days] of receiving your order.
  • We may offer a replacement or refund at our discretion based on the situation.
  • Refunds will be processed to the original payment method and may take up to [X business days] depending on the payment provider.

For more information, please review our Refund Policy .


8. User Conduct

You agree not to misuse our website or app. Prohibited activities include but are not limited to:

  • Interfering with the proper functioning of our systems
  • Attempting unauthorized access to restricted areas
  • Submitting false or misleading information
  • Using automated tools (e.g., bots) to interact with our platform

We reserve the right to suspend or terminate accounts violating these rules.


9. Intellectual Property

All content on our website and app, including logos, text, graphics, images, and software, is the property of Deeva PayOn Restaurant or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without prior written permission.


10. Limitation of Liability

To the fullest extent permitted by law, Deeva PayOn Restaurant shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services or inability to use our services.


11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising from these terms shall be resolved in the courts of [Insert Jurisdiction].


12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: